Fidence in Claude
Fidence is the prediction layer. In Claude, it turns your own data into a custom predictive model, scores every record, and writes the scores back where work happens.
Community connector. Sign in with Google using your Fidence account.
Connect
- In Claude, open Settings, then Connectors.
- Add Fidence from the Connectors Directory, or add a custom connector with this URL:
https://mcp.fidence-ai.com/mcp- Sign in with Google when the Fidence window opens. Use the account you use at fidence-ai.com.
A worked example: Monday-morning churn triage
A customer success lead keeps their customer list on a monday.com board. This is the whole flow, in their words.
| You say | What happens |
|---|---|
| Connect Fidence. | Sign in with Google once. Claude confirms which account it uses. |
| What boards do I have in monday? | Your boards with item counts. |
| Build a churn model from my customers board. Churned customers are marked in Exited. | Fidence imports the labelled rows to learn from and the open rows to score, then starts training. |
| (Claude checks progress for you.) | Training finishes in about 5 to 10 minutes. |
| How good is it, and what drives churn? | Model quality (for example ROC AUC 0.88, precision 0.75) and the top drivers. |
| Who are the top 5 at risk? | Ranked customers with churn probability and risk tier. |
| What do the high-risk ones have in common, and what should my team do this week? | Fidence's analysis plus suggested follow-up questions. |
| Put the scores on the board. | A preview first, then the scores are written as new columns after you confirm. |
| (No Claude needed.) | Your board automations and your own agents act on the new risk column. |
Tools
Claude asks before running any tool that writes. Reading tools run without a prompt once you allow them.
| Tool | What it does | Access |
|---|---|---|
Who am Iwhoami | Which Fidence account the connection uses (email masked). | Reads only |
List use-case templateslist_use_cases | Ready templates: churn, lead scoring, lifetime value, fraud. | Reads only |
List datasetslist_datasets | Training and scoring datasets in your workspace. | Reads only |
Run a use-case templaterun_template | Train a model from a template on its sample data. | Creates |
Train a modelstart_training | Train a model on your own dataset and target column. | Creates |
Training statustraining_status | Progress of a training run (5 to 10 minutes). | Reads only |
Ask Fidenceask_fidence | Free-text questions answered by Fidence's own analysis. | Creates |
Ask Fidence: statusask_status | The answer to a longer Ask Fidence question. | Reads only |
List data sourceslist_sources | Which of monday.com, HubSpot, Salesforce, Snowflake and Databricks are connected. | Reads only |
Browse a data sourcebrowse_source | Tables, contacts or boards you can import. Names and counts only. | Reads only |
Import from a data sourceimport_from_source | Bring a table, contact list or board in as a dataset to train on or score. | Creates |
List monday.com boardslist_monday_boards | Boards in your connected monday.com account. | Reads only |
Import a monday.com boardimport_from_monday | Bring a board in as a dataset to train on or score. | Creates |
Preview write-backpreview_writeback | Show what write-back would change in the source. Changes nothing. | Reads only |
Write scores back to the sourcewrite_back | Write prediction columns back where the data came from, after you confirm. | Writes after you confirm |
List modelslist_models | Your models with their headline metrics. | Reads only |
Describe a modeldescribe_model | Full metrics, features and what drives the predictions. | Reads only |
List prediction resultslist_results | Prediction runs, newest first. | Reads only |
Get prediction scoresget_scores | Ranked scores with risk tiers, pseudonymous ids by default. | Reads only |
Your data
- Every model is trained only on your data and stays in your own workspace.
- Scores show pseudonymous ids by default. Full rows are returned only when you confirm.
- Fidence receives the tool calls, never your conversation. How the connector handles data
Remove
Disconnect Fidence in Claude's connector settings. Access stops immediately.
Help
Write to support@fidence-ai.com.